Welcome to Ridgeflow Performance. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. About Us

Ridgeflow Performance is a consultancy and training provider supporting individuals, teams, and organisations to enhance performance, leadership, and wellbeing.

2. Use of Website

• The content of this website is for your general information and use only. It is subject to change without notice.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• This website may include links to other websites. These links are provided for your convenience and do not signify that we endorse the website(s).

3. Services and Bookings

• Services offered by Ridgeflow Performance include but are not limited to: consultancy, workshops, training programs, coaching, and digital resources.

• All services are subject to availability and confirmation.

• Booking confirmation will be provided via email upon agreement of dates, scope, and terms.

4. Fees and Payment

• All fees are outlined in the service agreement or invoice.

• Payment terms are 14 days from the invoice date unless otherwise agreed in writing.

• Late payments may incur additional fees or interest.

5. Cancellations and Rescheduling

• If you need to cancel or reschedule a service, please notify us as soon as possible.

• Cancellations made less than 14 days prior to a session may be subject to a cancellation fee of up to 50% of the agreed service fee.

• In the rare event that Ridgeflow Performance needs to cancel or reschedule, we will provide as much notice as possible and offer an alternative arrangement or full refund.

6. Intellectual Property

• All materials provided by Ridgeflow Performance, including presentations, guides, frameworks, and digital content, remain the intellectual property of Ridgeflow Performance.

• No part of our materials may be copied, reproduced, or shared without prior written consent.

7. Confidentiality

• We respect the confidentiality of our clients. Any personal or organisational information shared during our work will be treated with the utmost discretion and care.

• Both parties agree not to disclose any confidential information to third parties without prior consent.

8. Limitation of Liability

• While we aim to deliver high-quality, impactful services, Ridgeflow Performance shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

• Clients remain responsible for decisions and actions taken as a result of our consultancy or training.

9. Data Protection and Privacy

• We are committed to protecting your privacy. Please refer to our [Privacy Policy] for full details on how we collect, store, and use your personal data in accordance with UK GDPR regulations.

10. Amendments

• We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated date noted above.

• Continued use of our website or services following changes indicates acceptance of the updated terms.

11. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of England, United Kingdom.

• Any disputes will be subject to the exclusive jurisdiction of the English courts.